Half the email a freelancer writes is the same email: where are we, what's left, can you send the file again. The Client Portal closes that loop. Each client gets a private page you control — current status, milestones, the documents you've shared, the approvals you need — that they open with a link, no account required. You stop re-typing the update. They stop asking for it.
Nobody makes an account to check on a project. So clients don't have to. You generate a private link per client and send it once; they bookmark it and check whenever they want. You decide what's on the page, and you can pull the link the moment a project ends. No password to reset, no invite to chase, no abandoned login that haunts your user list a year later.
The portal shows the client exactly what you put on it — a status line, the milestones you're tracking, the deliverables you've shared, an invoice or an approval when one's due — and not a pixel more. Your other clients, your internal notes, your numbers: invisible. It updates as you work, so the page they open on Friday reflects the work you did on Thursday without you sending a thing.
The status update you keep forgetting to send is the one your client most wants. Make it a page they can open, and you never have to remember again.
The Client Portal is part of the Team seat and up — it's the feature you reach for the moment you're running more than a couple of client projects at once. It sits in the Clients corner of Hub, one per client, alongside the deal room and the dossier. Open a client, flip the portal on, send the link. That's the whole setup.